Daily Archives: 2019September 28

Announcements

2019News of September 28

released : 2019/9/28

Thank you for using the “Photo Rubber” habitually.

There are two announcements.

The first point is about the trouble of the Twitter transmission menu that I have reported from the other day.

I found the Twitter official app to the latest version of the 9/27 ,the reported problem was resolved and that you can send as usual. If you have a problem with this issue, please update the Twitter official app to the latest version. Accordingly, the reference information page has also been updated.

The second point is about the iOS 13 compatibility of Photo Rubber. Photo Rubber works with iOS13 with almost no problems, but two problems have been confirmed at this time.
Please see here for a summary of the problem and future plans.

If you have any problem, please contact us from this link.

Thank you in advance for your help.


Reference information

Photo Eraser's iOS13 support status(2021/3/17Update)

2019/9/20iOS13.0 is released, iOS13.1 on 9/25, iOS 13.1.1 and iOS version continues on 9/28, if you use photo eraser in iOS13 or higher, We have confirmed that there are two problems at this time.

We will inform you of the issue and what we plan to do in the future.

  1. Problems with camera photography(2019/9/30Update)

    (Problem symptoms)
    If you try to save and send a photo taken with the camera function of photo eraser, the app will kill. It's fine if you've loaded photos stored in the Photos app.

    (Cause)
    This is because the iOS process has been changed so that some of the Exif information is retrieved in a different format when shooting the camera.

    (Corresponds)
    2019/9/30"Photo Eraser Version 3.1.1" corresponding to this issue has been released. If you are using iOS13 or higher, please update to the latest Photo Eraser.


  2. Problems sending Instagram(2021/3/17Update)

    (Problem symptoms)
    When you tap the Instagram Send menu, the Instagram icon doesn't appear on the send screen and you can't send it to Instagram.

    (Status of the survey)
    This phenomenon, including the "LINE Camera" app, we have confirmed that the same phenomenon in multiple apps with a menu to post photos to Instagram. Therefore, rather than a problem specific to the image sending app, instagram official app iOS13 support is not yet fully supported, or it is possible that iOS13 intentionally no longer supports the way it is transmitted.

    (Workaround)
    If you're sending photo eraser to Instagram on iOS13, first update the official Instagram app to the latest version of the 2019/10/1 or later release. If you're using the latest Instagram official app, "Instagram" will appear in the list of apps that can be sent by tapping "Other Apps" in the Photo Eraser send menu. If you tap the icon, you'll see a screen to send to Instagram, and you can send it.

    (Corresponds)
    2021/3/4Photo Eraser Version 3.2.0, which addresses this issue, has been released. In this release, we have changed the iOS standard destination selection screen to be displayed directly when the send button is tapped. Version 3.2.0 is compatible with iOS 14 and above, so please update to iOS 14 or higher and use the latest version of Photo Eraser.

We're sorry for the inconvenience, but thank you.